SOFIA — Hollywood Racks Case Study
Case Study — Hollywood Racks

Built to last.
Built to scale.
Seven years riding strong.

How a full-service digital partnership turned a legacy brand with little online presence into a category leader — and kept it there for seven consecutive years.

Strategy Web Design & Dev Paid Ads Branding & Content Creation Email Marketing SEO & GEO
6×+
ROAS sustained for 7 straight years
7
Consecutive years of revenue growth
↑ AOV
Average order value improved
↑ CR
Conversion rate improved on site

A legacy brand with untapped digital potential

Hollywood Racks has been building quality bike racks since 1973. What they didn't have was a digital strategy or the infrastructure to compete online. No meaningful e-commerce presence, no paid advertising, no brand voice built for the web.

Fragmented brand, no online revenue engine

The brand lacked a cohesive identity online and a system to drive consistent e-commerce revenue. They needed senior-level creative and performance expertise — but not the overhead of building it in-house. The challenge: building something that would compound, not just produce a one-time spike.

A full digital department — without the overhead

SOFIA embedded as Hollywood Racks' complete creative and growth team. We rebuilt the brand from the ground up: new identity, new Shopify store architecture, and a content engine across paid, email, and organic channels. Every decision was made around two things — the brand story and the revenue impact.

Brand identity + Shopify redesign A new look, voice, and UX built to convert — not just to look good.
Paid ads — Google + Meta Built and managed campaigns that sustained 6×+ ROAS for 7 consecutive years.
Email marketing via Klaviyo Flows and campaigns designed to increase AOV and drive repeat purchase.
Upselling strategy + setup Structural changes to the site and purchase flow to increase revenue per order.

Seven years of compounding growth

Hollywood Racks went from little online presence to one of the top sellers in their category. Revenue has grown every year for seven years. ROAS has stayed above 6× consistently. Conversion rate and average order value improved as the site and strategy matured. The brand now thrives across all digital sales channels — and the partnership is still going.

"The best agency work doesn't feel like agency work. It becomes part of the brand — indistinguishable from the inside."

Hollywood Racks — Partner since 1973

Your brand could be the next case study.